WorkspaceBoard › Capabilities › Full CRM

Capability

Full CRM

Every person you deal with, and everything that ever passed between you, on one timeline.

What it is

One place for every person your business deals with, and the whole relationship on one screen: every email, text, call, meeting, note, purchase, signed document, ticket, campaign, tag and stage change, newest first.

What you get

  • Search by name, email, phone, tag, company, or an id from another system
  • Email, text, log a call, add a task or send a document to sign, from the person's own card
  • Companies, deal pipelines on a board, tasks by day, saved segments and email campaigns
  • Import a spreadsheet: it guesses the columns and adds to what is there rather than replacing it
  • Private notes and fields are encrypted, and every reading of one is written down
  • An agent can be limited to the people they own, and then even the totals they see are their own
  • Rename anything: Contacts can be Clients, and the stages are yours to name
  • Delete has a seatbelt: a holding tank you can restore from

How it works

  1. A person is keyed by their own id and known by email, phone or another product's id
  2. Merging never rewrites rows: the loser points at the winner, so it can be undone
  3. Every other product writes onto the same timeline through one door

See it on your own business

Everything on this page is switched on today. The quickest way to judge it is to look at it with your own work in front of you.

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